Developed by corporate training leader VitalSmarts, Crucial Conversations is a New York Times Best Seller book and course that will help you and your team communicate when it matters most.
Crucial Conversations will teach you skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics — at all levels of your organization. In this course, you will learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.
Taught by our own certified trainers at the ABWE International Headquarters near Harrisburg, PA, Crucial Conversations is the perfect fit for new missionaries, team leaders, pastors, and anyone with a desire to improve their communication skills.